Privacy Policy

EXPLANATION AND PRIVACY POLICY ON THE PROTECTION OF PERSONAL DATA

Basic information on the protection of personal data transferred to Zeos Pazarlama İthalat İhracat Ticaret Ltd. Şti. (“Zeos Store”) is given below. Zeos Store presents the following explanations to the attention of our customers and third parties using our website and/or mobile applications in order to fulfill the obligation to inform arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”). Zeos Store reserves the right to update this Statement on the Protection of Personal Data at any time within the framework of changes that may be made in the legislation in force.

1) What is the legal basis for Zeos Store to collect personal data?
There are regulations in various laws on the use of personal data of our customers. First and foremost, the principles of protection of personal data are determined by the KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce also contains provisions on the protection of personal data. The Turkish Penal Code No. 5237 also provides for criminal sanctions in some cases for the protection of personal data.

On the other hand, data must be collected and used in order to fulfill our obligations arising from the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

2) What methods does Zeos Store use to collect personal data?
The data provided by our customers who make transactions from the www.zeosstore.com website or mobile applications are processed by Zeos Store in accordance with the consent of our customers and the provisions of the legislation.

www.zeosstore.com website belonging to Zeos Store is a site that uses cookies. Cookie; It is a file consisting mostly of letters and numbers, which is stored in the internet browser or hard disk of the device being used, allowing the device in question to be detected.

In order to provide better service to its visitors and within the framework of its legal obligation, www.zeosstore.com will collect, process, share with third parties and securely store your browsing information, provided that it is not used outside the purposes and scope specified in this Statement on the Protection of Personal Data.

www.zeosstore.com stores the information it collects through cookies; log files, empty gif files and/or third party sources to create a summary of your preferences. www.zeosstore.com may track your browsing information and/or your usage history on the site in order to provide you with special promotions, promotions and marketing offers, to improve the content of the website or mobile application according to you and/or to determine your preferences.

www.zeosstore.com may match information collected from you on the site by different methods or at different times, such as information collected online and offline, and may use this information together with information from other sources such as third parties.

www.zeosstore.com uses session cookies and persistent cookies in its mobile application. The session ID cookie expires when you close your browser. The persistent cookie remains on your hard disk for a long time. You can remove persistent cookies and refuse both session cookies and persistent cookies by following the instructions provided in the “help” file of your internet browser or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you reject persistent cookies or session cookies, you may continue to use the website, mobile application, but you may not be able to access all functions of the website, mobile application or your access may be limited.

3)How are Website Cookies Used?
www.zeosstore.com website belonging to Zeos Store is a website that uses cookies. Cookie; It is a file consisting mostly of letters and numbers, which is stored in the internet browser or hard disk of the device being used, allowing the device in question to be detected.

www.zeosstore.com stores information collected through cookies; log files, empty gif files and/or third party sources to create a summary of your preferences.

We use two types of cookies across our sites: session cookies and persistent cookies. Session cookies are temporary cookies and are only valid until you close your browser. Persistent cookies remain on your hard disk until you delete them or until they expire (how long cookies remain on your device will depend on their “lifetime”).

www.zeosstore.com uses cookies to remember your preferences and to personalize your use of the website/mobile application. This includes cookies that save your password and keep you logged in to the website/mobile application so that you do not have to enter your password more than once each time you visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application.

www.zeosstore.com uses cookies to identify how you use the website/mobile application, including measuring how you use the website/mobile application, such as where you connect to the website, what content you view on the website/mobile application and the duration of your visit.

www.zeosstore.com website may also use cookies to activate “advertising technology” in order to provide you with advertisements that it thinks may be of interest to you when you visit search engines, website, mobile application and/or websites where the website advertises. The ad technology uses information about your previous visits to the website/mobile application and the websites/mobile applications advertised by the website in order to serve you customized advertisements. In serving these advertisements, a unique third-party cookie may be placed on your browser so that the website can recognize you. Zeos Store also uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), you can visit http://www.google.com/intl/tr/policies/privacy/#infocollect

You can use the following methods to allow and reject cookies:

Google Chrome : You can allow or block cookies from the “Cookies” tab by clicking on the “lock sign” in the address section of your browser.
Internet Explorer : You can manage cookies as “allow” or “disallow” by clicking the security tab in the “Tools” section at the top right of your browser.
Mozilla Firefox : Click on the “open menu” tab in the upper right corner of your browser. You can manage cookies by clicking on the “Options” image and using the “Privacy and Security” button.
Opera : You can manage cookies from the “Cookies” section by selecting “Advanced” in the “Preferences” section of your browser.
Safari : You can select the “safari” tab from the “Settings” section of your phone and manage all your cookies from the “Privacy and Security” section.
In addition to the above options; to have information about all cookies and cookie management: https://www.allaboutcookies.org, https://www.youronlinechoices.eu/, or you can use the “Privacy Badger” application (https://www.eff.org/tr/privacybadger). If you refuse persistent cookies or session cookies, you may continue to use the website, mobile application and mobile site, but you may not be able to access all functions of the website, mobile application and mobile site or your access may be limited.

4)For what purposes does Zeos store use personal data?
Zeos store will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties when and to the extent permitted by the legislation.

Your personal data is used for the following purposes:

to confirm the identity information of the shopper / shopper through the website / mobile applications,

record the address and other necessary information for contact,

To communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the distance sales contract and the relevant articles of the Law on the Protection of Consumers and to provide the necessary information,

To organize all records and documents that will be the basis of the transaction in electronic (internet/mobile etc.) or paper environment,

to fulfill the obligations undertaken pursuant to the distance sales contract and the contracts we have concluded under the relevant articles of the Consumer Protection Law,

To be able to provide information to public officials on matters related to public security upon request and in accordance with the legislation,

To provide our customers with a better shopping experience, to be able to inform our customers about our products that our customers may be interested in “taking into account the interests of our customers”, to convey campaigns,

To increase customer satisfaction, to recognize our customers who shop from the website and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities and to organize surveys in electronic and/or physical environment through contracted organizations in this context,

To be able to offer suggestions to our customers by our contracted institutions and solution partners and to inform our customers about our services,

To be able to evaluate customer complaints and suggestions regarding our services,

To fulfill our legal obligations and to exercise our rights arising from the legislation in force,

5) How does Zeos store protect your personal data?
Personal data shared with Zeos store is under the supervision and control of Zeos store. Zeos store has assumed the responsibility as the data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of the information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, we periodically conduct penetration tests in accordance with international and national technical standards on data confidentiality and we would like to inform you that we always update our data processing policies in this context.

6) Does Zeos store share your personal data?
The sharing of personal data of our customers with third parties is carried out within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.

However, personal data is shared with courts and other public institutions due to and limited to our legal obligations. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to perform quality control of the services provided.

Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, Zeos store is not responsible for the data protection policies of the third party receiving personal data and for any violations that occur in the risk area under the responsibility of the third party.

Your personal data may be transferred to Zeos store’s shareholders, our direct/indirect domestic/foreign affiliates, program partner institutions and organizations that we cooperate with in order to carry out our activities, domestic/foreign persons and institutions that we receive data storage services in the cloud environment, and domestic/foreign organizations that we have contracted to send commercial electronic messages to our customers, It may be shared with the Interbank Card Center, with the banks we have contracted with and with various agencies, advertising companies and survey companies in Turkey and abroad and with other third parties and relevant business partners in Turkey and abroad within the scope of various marketing activities in order to provide better service to you and to ensure customer satisfaction.

7)What are your rights arising from the Law on the Protection of Personal Data?
Pursuant to KVKK, your personal data;

a) To learn whether your personal data is processed or not,

b) request information if processed,

c) to learn the purpose of processing and whether it is used in accordance with its purpose,

d) knowing the third parties to whom it is transferred domestically / internationally,

e) request correction if incomplete / incorrectly processed,

f) To request deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,

g) to request notification of the transactions made pursuant to subparagraphs (d) and (e) above to the third parties to whom it is transferred,

h) object to the occurrence of a result to your detriment due to analysis exclusively by automated systems,

i) We would like to remind you that you have the right to demand the compensation of the damage in case you suffer damage due to processing in violation of the KVKK.

8) How can I be informed about legislative changes regarding personal data?
The rights you have in accordance with KVKK are the obligations of Zeos store. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, that in case of legal changes, we will update this information on our page in accordance with the new legislation, and that you can always easily follow the updates made on this page.

9) How can I make sure that the data is kept up to date and accurate?
Pursuant to Article 4 of the LPPD, Zeos store has an obligation to keep your personal data accurate and up-to-date. In this context, in order for Zeos store to fulfill its obligations arising from the legislation in force, our customers are required to share accurate and up-to-date data with Zeos store. In case your data changes in any way, we kindly ask you to update your data by contacting us through the communication channels specified below.

10)Would you like to ask Zeos store questions about your personal data?
You can contact us at any time at info@zeosstore.com e-mail address for any questions and comments regarding your personal data.